We understand and try our best to deliver all orders on time. Once the order is made via phone call, facebook page, The Warehouse website or Zopim, a confirmation called is being made by our customer care team. It is then our priority to handle your order with care and dispatch on the given time. All deliveries are made by our courier service partners. Hence, the delivery man is not allowed to handover the parcel before receiving the total cash amount. In addition, delivery cannot be made to any anonymous person other than the recipient whose name is printed in the invoice.